I guess you try to scan and windows wasn't able to see the scanner because of the change. Now the Dell Printer hub says 'no scanner installed' and the scan button on the device says 'check connection' when the scan button is pressed. The scanner worked until a few months ago, when an update must have broken it. I have used print and scan program many times. I have the printer connected by usb to a Win 10 PC, and have the same problem.
You can also called them and speak to a technician. The printer can't find my computer to scan. I can’t find anything regarding an HP program in C:\Program Files or C:\Program Files (x86), and when I right-click on the relevant icon in the start menu (HP Smart, and under that, app), it doesn’t produce a. One more thing go to the epson website and see if they have a new driver for your printer. But now that I’m trying to create a script for a shortcut, it appears that no printer program is on the computer. Right-click your printer and click Start Scan.Ĭhoose your printer or scanner, then click OK.Ĭhoose your import options, then click Import. Search Windows for and open Devices and Printers. Place your document or photo on the scanner glass or automatic document feeder.
#Why cant my computer find my printer to scan how to#
Just in case you forgot (i hope not) how to do the scanning, see below: For example my is named "SCANPORT".Īre you using just wireless or you still have a USB cable attached? I bought a epson xp-7100 from office depot today and I cant get my printer to work right. I hope you can use the explorer well so if you can open it and navigate to this directory windows\system32 see if you have a directory called "twain_32" inside there is a file named "wiatwain.ds" but the more important folder should be named "Epson". How you try to use the epson software directly? Does the scanner appear in the windows 10 devices?